Belong Network Support Request

REF: 5000I00001x8KaIQAU

STATUS: CLOSED / UNRESOLVED
REQUESTED: 14/02/2020 12:00
CLOSED: 25/02/2020 21:00

ACTIVITY
18/02/2020 20:50 [BELONG] Hi Auki, Thank you so much for your patience. We have checked with our dedicated team and got to know that they are already working on this case. Our team will get back to you with an update. Thank you so much for understanding. If you would have further questions, you can visit our website at http://www.belong.com.au/support/mobile it will help you to go through the Faq's to answer all your queries. Thank you for being our valued customer. Regards, Sindhuja@Belong Mobile Team.
17/02/2020 19:22 [BELONG] Hi Auki, Thank you so much for your patience. We would request you to contact Twitter to check if there is something issue from their end. Please let us know if once it is done. If you would have further questions, you can visit our website at http://www.belong.com.au/support/mobile it will help you to go through the Faq's to answer all your queries. Thank you for being our valued customer. Regards, Sindhuja@Belong Mobile Team.
16/02/2020 20:48 [BELONG] Hi Auki, We appreciate your patience. As it is a weekend, we are still waiting to receive a response from our dedicated team regarding this issue. If once we receive an update we will let you know about that. Thank you so much for understanding. If you would have further questions, you can visit our website at http://www.belong.com.au/support/mobile it will help you to go through the Faq's to answer all your queries. Thank you for being our valued customer. Regards, Sindhuja@Belong Mobile Team.
15/02/2020 14:49 [BELONG] Hi Auki, We are sorry that this taking a bit longer than expected. Please allow us 24 more business hours so that we can get back to you with an update. Your patience would be appreciated. If you would have further questions, you can visit our website at http://www.belong.com.au/support/mobile it will help you to go through the Faq's to answer all your queries. Thank you for being our valued customer. Regards, Sindhuja@Belong Mobile Team.
14/02/2020 16:22 [BELONG] Hi Auki, Thank you for being our valued customer. We appreciate your business and look forward to serving any additional needs in the future. As per your support request, we understand that you are unable to receive the Twitter verification codes while using the Belong network but you are able to receive codes while using the different netrwork, we are here to help you. Since you mentioned that you are facing this issue with the multiple Belong numbers, we have to check with our dedicated team regarding this issue. Please allow us 24 hours so that we will get back to you with an update. Your patience would be appreciated. If you would have further questions, you can visit our website at http://www.belong.com.au/support/mobile it will help you to go through the Faq's to answer all your queries. Thank you for giving an opportunity to serve you. Regards, Sindhuja@Belong Mobile Team.